Return & Refund Policy
Clear, transparent, and fair — here’s how AI Doc Suite handles returns and refunds for all digital and AI-powered purchases.
Immediate Digital Access Policy
Because AI Doc Suite delivers instant digital access, returns are not possible. Refunds are only offered for verifiable technical or billing issues.
Instant Digital Delivery
All AI tools and outputs are delivered instantly. No shipping, no physical items — so returns do not apply.
Subscriptions & Cancellations
Cancel anytime to stop future billing. Activated or used services remain non-refundable.
🔍 Refund Eligibility
Refunds may be considered only under the following legitimate circumstances:
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✅
Duplicate Charge
Same transaction processed twice
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✅
Accidental Subscription
Duplicate plan purchased within 24h
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✅
Unauthorized Transaction
Proven fraud with supporting evidence
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✅
System Error
AI tool failure preventing full access
Eligible refund requests must be submitted within 7 days of payment to:
info@aidocsuite.com
❌ Used credits or generated AI files are non-refundable.
🛑 Chargebacks & Disputes
Please contact us before filing a chargeback — it speeds up resolution and avoids account restrictions.
Contact Support →📞 Get in Touch
📧 info@aidocsuite.com
🌐 aidocsuite.com/contact
🕐 Sun–Thu, 10 AM – 6 PM (GMT+6)